Planning Statement In Support Of The Projection Of Signage On The South Western Elevation, Palace Hotel And Casino, Central Promenade, Douglas IM2 4NA
A street-level photograph showing the exterior of the Best Western Palace Hotel and Casino, with a car park area in the foreground containing bike racks and a black bin.
Sarah Corlett Town Planning Consultancy Ltd 1 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
1.0 The site
A vintage sepia-toned photograph depicting a coastal scene with large buildings, likely a hotel, and people walking on the beach.
1.1 The site is the curtilage of the Palace Hotel, currently the Best Western Palace Hotel which also incorporates the Paragon Restaurant, gym and spa suite, casino, Majestic Restaurant and Kursaal Bingo lounge. The site lies on Central Promenade in Douglas with the Palace Cinema lying to the west at a higher level; a row of shops - the Castle Mona Shops - beneath the Castle Mona Hotel to the south west; to the north west is Palace Road, somewhat higher than the application site and to the north east is Palace View Terrace onto which front the Palace View Apartments and the side of Queen's Mansions.
1.2 The building on the site is relatively modern compared with the majority of the promenade in which it sits. The site originally accommodated a significant ballroom in 1887 which was damaged by fire in 1902 and was rebuilt only to be burned down again in 1920 and again, rebuilt. The Coliseum building which originally sat in front of the Palace Lido/ballroom, was demolished in 1965 to make way for the building which generally appears on the site today. The ballroom claimed to be one of, if not the largest in Europe and was demolished in the 1990s and occupied what is now the cinema and upper level car park.
1.3 The building on site today is a long, flat roofed structure with significant amounts of glazing on its frontage with a more functional elevation to the rear, brightened by the entrance at the northern end of the car park. The frontage has a horizontal emphasis broken into sections which have different glazing treatments with the Kursaal having projecting ground floor bays, the Cushag Suite function room having square bars at first floor level, the Paragon Restaurant having a striking blue facade and the Shearwater Suite function room having a projecting section which steps forward of the rest of the frontage and with recessed windows and a white horizontal fascia above.
1.4 The application concerns the south western elevation of the building - the principal elevation facing one on the approach from the centre of Douglas and the wall on the other (southern) side of the entrance lane. At present, the elevation is blank other than a sign indicating the entrance to the casino. There is also air conditioning equipment on the lower part of this elevation and ventilation louvres. There is a series of horizontal windows running down the elevation, just to the left of centre of the upper section. On the wall opposite, which is in poor condition (see photographs later), there was an electricity box which has been replaced and the projector and a switch unit have been attached.
Sarah Corlett Town Planning Consultancy Ltd 3 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
Existing south western elevation
1.5 Recently, a projector has been installed on the wall opposite the building which projects a circular sign onto the top part of this elevation.
Sarah Corlett Town Planning Consultancy Ltd 4 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
A photograph showing the cream-colored exterior wall of a commercial building, likely the Best Western Palace Hotel, viewed from an adjacent car park with yellow road markings.
Existing projector, switch unit and electricity box mounted on the wall opposite the south western elevation
1.6 The applicant has been advised that planning approval is required for this signage and as such, this application seeks permission for the display of this signage and associated projector and power supply, if permission is considered necessary for this.
Sarah Corlett Town Planning Consultancy Ltd 5 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
A photograph showing a weathered stone wall with a mounted projector unit and electrical box, adjacent to a car park with parked cars.A close-up photograph showing a large black projector and power unit mounted on a textured exterior wall with vegetation growing above.
Image of the signage when in use
Night-time photograph of a multi-story commercial building with a large illuminated 'Bingo Casino' projection on its facade. Several vehicles are parked in the foreground.
2.0 Planning policy
2.1 The site lies within an area of Mixed Use on the Area Plan for the East which was adopted in 2020. There are no Community or Infrastructural Constraints marked on the maps accompanying the Plan and the only Environmental Constraint is the Conservation Area in which the site lies (see later).
2.2 There are no Registered Buildings within the site although the neighbouring Castle Mona Hotel is on the Protected Buildings Register (RB 82). We are advised that the Registration specifically excludes the shopping arcade and as such, the wall to which the power supply, switch and projector are attached is not Registered.
2.3 The site is not shown as being at risk of flooding on the national flood risk maps although there is an area of the rear car park showing as experiencing surface water pooling.
2.4 The Conservation Area (CA) in which the site lies is the Promenades CA which stretches from the Manx Electric Railway sheds in the north east to the Sea Terminal Building in the south west. The Conservation Area Appraisal refers to both the Castle Mona Hotel and the Palace Hotel as being on Queen’s Promenade and makes the following comments about the site:
Although hailed as true ground-breaking architecture when it was first constructed in the 1960s, the present modern appearance of the Hilton Hotel unfortunately jars the rhythm and line of the majority of buildings which make up the curve of the sea frontage of Douglas.
2.5 Development which accords with the land use designation is expected to respect the criteria set out in General Policy 2 of the Strategic Plan and development is generally expected to have a positive visual impact on the environment (Strategic Policies 3, 4 and 5 and Environment Policy 42).
2.6 Development within Conservation Areas is expected to preserve or enhance the character or appearance of the Area in accordance with Environment Policy 35 and Planning Policy Statement 1/01 - Conservation of the Historic Environment of the Isle of Man which also requires that the special characteristics of the Area are taken into account in the determination of any planning application.
Sarah Corlett Town Planning Consultancy Ltd 7 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
2.7 Whilst the application building is not Registered, the adjacent Castle Mona Hotel is, as is the Falcon Cliff former hotel on the top of the cliff above, and the Planning Policy Statement 1/01 - Conservation of the Historic Environment of the Isle of Man and Strategic Policy 4 are clear that developments which adversely affect a Registered Building shall not be permitted (RB/5).
2.8 The Town and Country Planning (Control of Advertisements) Regulations 2013 set out the provisions for the control of any advertising material. Part 1 of the Regulations describes a range of advertisements which may be displayed anywhere on the Island without the need for permission. This is a limited range of advertisement types which would not allow the installation of any signage on a building other than that which is incorporated into the fabric of the building itself. Part 2 sets out a much wider range of permitted or “deemed” consent but this is not applicable within any Conservation Area. In any case, such adverts may not be illuminated.
2.9 The Regulations make it clear that:
(1) The Department must exercise its powers under these Regulations only in the interests of amenity and public safety, taking account of any material factors, and in particular —
(a) in the case of amenity, the general characteristics of the locality, including the presence of any feature of historic, architectural, cultural or similar interest, disregarding, if they think fit, any advertisement being displayed there;
(b) in the case of public safety —
(i) the safety of any person who may use any road, railway, tramway, harbour or aerodrome; and
(ii) whether any display of advertisements is likely to obscure or hinder the ready interpretation of, any traffic sign, railway or tramway signal or aid to navigation by water or air.
Sarah Corlett Town Planning Consultancy Ltd 8 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
(2) In determining an application for consent for the display of advertisements, the Department may have regard to any material change in circumstances likely to occur within the period for which the consent is required or granted.
(3) Unless it appears to the Department to be required in the interests of amenity or public safety, an express consent for the display of advertisements must not contain any limitation or restriction relating to the subject matter, content or design of what is to be displayed.
2.10 The Strategic Plan contains two policies of relevance to the determination of the application. General Policy 6 states:
"Within our towns and villages, the display of external advertisements will be permitted on the site or building to which they relate provided they:
(a) are of a high standard of design and materials and relate well to the building and site on which they are to be displayed;
(b) are in keeping with and do not detract from the surrounding area; and
(c) are located so as not to cause a highway safety hazard".
2.11 Environment Policy 37 builds on this:
"As a general policy, advertisements within Conservation Areas will be permitted only if:
i) the proposal preserves or enhances the Conservation Area;
ii) the signage is in a style appropriate to the character of the area;
iii) traditional materials and finishes are used and glossy and highly reflective materials are excluded from proposals; and
iv) internally illuminated box fascia and projecting box signs are excluded from the proposals".
Sarah Corlett Town Planning Consultancy Ltd 9 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
3.0 Planning history
3.1 The site has been the subject of a number of applications for alterations and extensions, the most recent of which being for signage (17/01313/D) which was permitted. In that application the officer notes in his report that “This site and building is somewhat different to the appearance and style of the majority of the Promenaded buildings, being of a 1960s/70's styled building which has a totally different approach and finish to the traditional Victorian seafront properties.”
3.2 Smoking shelters were added under 07/02043/B, 07/02045/B and 13/91258/B; new powder coated aluminium windows under 06/00775/B, an accessible ramp under 05/92133/ B and various other modernisations approved and undertaken in the early 2000s.
3.3 The most recent applications which were permitted, is 23/01434/B which proposes alterations to the first floor bar frontage, to create a balcony facility. An application was submitted shortly after for associated signage relating to the bar which was the subject of the former application (24/00717/D). This took the form of a digital signboard. This was also permitted.
3.4 The capital has seen a number of applications for digital sign boards including the following:
i. 20/01481/D for a Digital Media LED sign at the junction of Pulrose Road and Peel Road permitted.
ii. 15/00366/D - installation of digital advertising display to ground floor window - permitted.
This site is within the Athol Street/Victoria Street Conservation Area and the proposed sign was 2m by 1.1m and displayed within the window and where the images would change every 15 minutes. In his assessment of the proposal, the planning officer noted that the building in which it would sit had lost most of its original features but retained some and sat opposite one Registered Building and close to others.
Sarah Corlett Town Planning Consultancy Ltd 10 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
iii. 12/00604/D - erection of illuminated signage. Sea Terminal Building - permitted. This application was determined by the Council of Ministers as the planning authority was at the time, part of the same Department that owned the application site. The inspector who considered the application noted that the signs would be 2.43m by 0.6m and externally illuminated by fluorescent tubes. These signs were proposed on a building which sits within the same Conservation Area as the Palace Hotel. It would appear that the signs which are in situ may not be the size as stated in the application.
The inspector notes:
“The Sea Terminal Building is a landmark gateway for travellers to and from the Island. Its electronic variable signs are eye catching both for their inherent brightness and because the content changes regularly. Those aside, the remaining signage is subordinate to the building, and although intentionally clearly visible it occupies only a tiny proportion of the building’s elevations. The individual signs are also in size and proportions very much in scale with the building’s distinctive modular panel construction. The proposed signs would similarly respect the building’s underlying architecture and these too would relate directly to a service available within the terminal that complements its primary function as a transport terminal. There would be no net increase in signage on the front elevation, where one of the existing signs would be displaced, and a barely perceptible increase in the context of each of the lengthy side elevations. In all the particular circumstances here, external illumination of the face of these modest sized signs would not be out of place or out of character on this busy functional building.
There would be minimal change in the overall appearance of the Sea Terminal and its character would be unchanged. I consider that there would be no material harm to visual amenity and that the character and the overall appearance of the Conservation Area would each be preserved. All told, I consider that the proposal complies with General Policy 6 and Environment Policy 37”.
Below are images of the signs as they currently appear:
Sarah Corlett Town Planning Consultancy Ltd 11 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
Sarah Corlett Town Planning Consultancy Ltd 12 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
A photograph showing a large digital LED sign mounted on a grey building facade, displaying a phone number and website, situated below a 'Welcome to Isle of Man Sea Terminal' sign.A photograph showing a large digital advertising screen mounted on the grey exterior wall of the Isle of Man Sea Terminal building.
4.0 The proposal
4.1 Proposed is the projection of an illuminated sign onto the south western gable of the building. The sign is approximately 5.5m in diameter when projected and currently contains the casino logo. The sign is capable of rotating.
4.2 The projector element is fixed to the wall opposite and is essentially a small black element fixed to the top part of the wall alongside an electricity box and switch unit and alongside a parking sign. The electricity box replaces a previously installed unit which may be seen below:
Google Streetview 2010
4.3 The sign will be in operation only in hours of darkness as it is fitted with a light sensor so comes on at dusk and switches off at dawn each day.
4.4 The content of the sign may change over time but will always be the same size and relate to facilities and events on the application site.
Sarah Corlett Town Planning Consultancy Ltd 13 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
A photograph showing a white boundary wall in a car park with parked cars in the foreground and a coastal promenade in the background.
5.0 Assessment and conclusion
A street scene in Douglas showing a black car in the foreground, a row of parked cars, and large white hotel buildings along the coast with a castle on a hill in the background.
5.1 The critical issues in this case are twofold:
i. Whether the proposal would be harmful to the amenity of the area taking into account the general characteristics of the locality, including the presence of any feature of historic, architectural, cultural or similar interest, disregarding, if appropriate, any advertisement being displayed there; the visual impact on the character and appearance of the building itself, the impact on the special character and appearance of the Conservation Area - having regard to whether the proposal preserves or enhances the character and appearance of the area and finally whether the proposed works would have any impact on the nearby Registered Building and
ii. Whether the proposal would be harmful to public safety.
Amenity
5.2 The works would be contained to the side elevation of the building which is not the principal facade and is generally devoid of architectural features. It is, nevertheless a highly visible elevation which can be seen as one approaches the site from Douglas City Centre:
5.3 This compares with the signage on the Sea Terminal which were deliberately sited for maximum visibility. It is fully accepted that the Sea Terminal is a public building with a very different function to the Palace Hotel and also that the proposed sign here is very different to those installed at the Sea Terminal. However there are also significant comparisons: both buildings are distinct and both are of a similar age and architectural design and finish and both contrast markedly with the buildings in their immediate areas. Some of the advertisements displayed on the Sea Terminal Building do not relate to facilities within that building, as can be seen on the images on page 12.
5.4 It is also notable that permission was granted for a digital screen on the principal facade of the application building under 24/00717/D. The officer dealing with that application, notes in his report:
"Whilst the illuminated digital sign does not comply with the requirements of Environment Policy 37, the application is judged to be acceptable in this specific instance given the proposed location on a non-historic building and the presence of existing lighting and highly reflective signage and finishes. The application is therefore deemed to be acceptable."
5.5 The application building currently has a front elevation which comprises a number of different sections and which accommodates an array of signs which announce what is available in each different part of the building. The side elevation by contrast is very plain and has little if any architectural interest. The officer considering 24/00717/D also notes:
"6.2...It is judged pertinent to note that the existing Palace Hotel building does not feature any of the characteristics of the Promenade Conservation Area. It dates from the mid20th century, with elements from the latter part of the 20th century, and has none of the neoclassical detailing, wall materials, roof finish materials, rhythm of glazing or style of fenestration of the Victorian and Edwardian buildings along the Promenade. No characteristic of the building is historic, and the promenade-facing elevation features bright signage and finishes in various locations across the building. As a large hotel that is operational 24 hours a day, various parts of the building are brightly lit at all times of the day and night to varying degrees. With these factors in mind, it is judged that the addition of an illuminated digital sign will not appear to be out of place specifically on this building. If such a sign was to be proposed on a historic building, or within the immediate setting of a historic building
Sarah Corlett Town Planning Consultancy Ltd 15 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
within the conservation area, then it is very likely that significant harm would result to the conservation area. As a result of the proposed location on this non-historic and extensively illuminated building, it is judged that the sign would cause no harm to the significance of the conservation area, and as such the signage is considered to preserve the character of the conservation area. It is therefore judged that the application meets the statutory test within section 18 of the Act."
5.6 The proposed sign will draw the viewer’s attention to the side lane entrance which leads to the rear and linked to the existing sign which points this way. The sign will also draw people's attention to the fact that this is the Best Western Hotel, giving them time to negotiate either turning into the car park or arranging to be dropped off at the front entrance.
5.7 The existing building is acknowledged in the Conservation Area Appraisal as sitting apart from the rest of the promenades in terms of its style and design and what is proposed will not change that. The building will retain its current character and it is submitted that the signage will not look out of place on this small part of the overall building and not on the building’s frontage.
5.8 The works are effectively alongside the Castle Mona Hotel and contained within one existing side wall. Whilst the projector, electricity box and switch unit are installed on the external wall of the curtilage of the Castle Mona Registered Building, it has been confirmed by the Planning and Building Control Directorate that this wall is not Registered and neither are the shops. It is not considered that the wall, which is in poor structural and visual condition, is significantly adversely affected by these installations which are regularly screened by the parked vehicles which nowadays create the character of this part of the site. The electricity box replaces a previously installed unit along with its associated wiring. It is submitted that the proposal will have no adverse impact on this Registered Building or the parade of shops beneath as the Palace Hotel is a completely different building set in its own context and from a distance, as may be seen in the photograph on page 12, whilst the parade of shops is visible with the side elevation of the Palace Hotel behind it, the actual Castle Mona Hotel is not visible until one gets much closer, by which time it is apparent that the two sites are very different in character and historical importance. The wall therefore is part of the context of the more modern Palace Hotel and the entrance to the car park and cinema which is usually dominated by parked vehicles.
Sarah Corlett Town Planning Consultancy Ltd 16 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
5.9 At night the promenade is highly illuminated, by the now coloured street lights and the range of signage on the Palace Hotel itself. The Falcon Cliff is a prominent building which sits some distance from the proposed signage but is within the same general landscape, is illuminated at night. The proposed sign, if permitted to rotate would be one of the few moving signs - although permission was granted to the digital display screen whose contents would change, subject to the constraints issued within the condition - but it is clearly a projected sign which one might expect to rotate or be animated in some way.
5.10 If it is felt that the rotation is unacceptable, the applicant would accept a condition to prevent the sign from moving. We would also accept a condition which restricts the sign to solely content associated with the hotel and casino.
Public safety
5.11 The sign will not be visible to those in vehicles travelling southwards on the promenade unless they looked in their rear view mirror after they have passed the building. To those travelling northwards the sign will be visible from some distance, although only clear when reasonably close and only at night by which time the colourful street lighting and premises signage will be illuminated. We do not consider that the signage would be distracting although as noted above, if it is considered beneficial to restrict the movement of the sign, the applicant would accept this.
General Policy 6 and Environment Policy 37
5.12 These policies require that the proposal is “of a high standard of design and materials and relates well to the building and site on which it is to be displayed; is in keeping with and does not detract from the surrounding area; and is located so as not to cause a highway safety hazard”. The sign is a projected image and as such is what it is. It is not uncommon to find projecting signs within urban settings elsewhere although on Island there are relatively few. We consider, however that the modern character of a projecting sign is appropriate on this building which is notably modern within the overall promenade streetscene and would therefore relate well to the building on which it would be displayed, not unlike the digital screen on the front facade of this building. As such we consider the proposal to comply with GP6.
5.13 As noted previously, the position of the sign, set back from the promenade itself and high up on the side elevation, is not considered to pose a highway safety hazard.
Sarah Corlett Town Planning Consultancy Ltd 17 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
5.14 As such, the proposal is considered to accord with General Policy 6.
5.15 The proposal is considered to be sympathetic to the modern, lively frontage of the existing building, continuing the active signage onto the side elevation and thus preserves the character and appearance of the Conservation Area at this point. The approved signage at the Sea Terminal and on the front elevation of this building demonstrates that modern forms of signage can be appropriate to the character of the area subject to its context and especially attached to a relatively modern building.
5.16 Whilst EP37 recommends the use of traditional materials and finishes, in this case, the building to which it would be attached comprises a significant amount of glass and modern frames, contrasting colours of frames and different colours and textures of external render and with significant areas of flat roofing. Traditional signage such as timber or metal signs or painted lettering could be considered to be out of place on such a building and would contrast with the existing signage already displayed elsewhere on it. The sign would not be glossy or highly reflective.
5.17 The sign is not a permanent feature, is simply projected onto the building and can be switched off at any time leaving the site as it was prior to the introduction of the sign.
5.18 We would submit that the proposal accords with all of the relevant planning policies and would have an acceptable impact on the Conservation Area, the surrounding area more generally and the adjacent Registered Buildings.
Sarah Corlett 01.03.26
Sarah Corlett Town Planning Consultancy Ltd 18 Registered address: Ballachrink Croft, Ballacorey Road, Bride, Isle of Man IM7 4AW t: 07624 485517 e:[email protected] w:www.sarahcorlett.com Directors: Sarah Elizabeth Corlett Nicola Jane Corlett
Company Registration 134325C
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